Shipping & Insurance

The short version

Every piece ships from Belgium, fully insured and tracked, with its certificate of authenticity in the box. Shipping is free across the European Union. Outside the EU, a flat €95 per order covers the official export licence and fully insured express delivery.

Dispatch

Orders are packed and dispatched within 1 to 3 business days of payment. If you commission a professional restoration or a custom pendant mounting, allow about 2 extra weeks before dispatch. You receive a tracking number by email the moment your parcel is handed to the carrier.

Within the European Union

Free, insured and tracked with DHL Express. Delivery typically takes 2 to 4 business days after dispatch.

Outside the European Union

A genuine antiquity cannot simply be dropped in the mail across the EU border. Every piece we send outside the European Union travels with an official EU export licence: a state-issued document confirming your piece left Europe legally. The licence stays with the piece and becomes part of its provenance. Issuing it typically takes about 3 weeks before dispatch, and we confirm your personal timeline by email within 24 hours of your order.

After dispatch, your piece travels with DHL Express: insured, tracked delivery in 2 to 5 business days.

Customs and import duties

Import duties or taxes outside the EU are set by your country and are the buyer's responsibility. Import rules vary from country to country. If you are unsure, ask us before ordering and we will check for your destination.

Insurance

Every parcel is insured for its full value at no extra cost. If anything happens in transit, contact us and we will make it right.